Shareprice

Be committed

We ask one thing of our colleagues - be committed. After that you’re free to take ownership. We trust you’ll do a cracking job.

Customer focus

WE LOVE OUR CUSTOMERS, SO WE’LL DO ANYTHING WE CAN TO HELP THEM HAVE the best experience possible, SO THAT THEY’LL LOVE US BACK JUST AS MUCH.

Motivate our teams

APPRECIATE EACH AND EVERY MEMBER OF OUR big Dunelm family. AND REMEMBER, YOU’RE NEVER TOO SENIOR TO GET STUCK IN AND NEVER TOO JUNIOR TO HAVE A BUSINESS-CHANGING IDEA.

Develop our people

Our secret recipe for success? ONE PART NEW TALENT, ONE PART DEVELOPING OUR EXISTING PEOPLE AND A DASH OF TRAINING (MIX WELL).

Key Achievements

30%

Increase in colleague engagement measures between July 2017 and May 2018

71%

Store manager roles filled by internal promotions

0.7%

Improvement in customer satisfaction