Who is responsible Executive Board sponsor: Terri Westlake, Customer Director (Community); Amanda Cox, People and Stores Director (Colleagues); Dawn Durrant, Company Secretary (Health and Safety and Anti-Bribery)
Key Dunelm functions involved Marketing, People, Finance, Operations, Procurement, Supply Chain, Health and Safety, Company Secretariat
Links to principle risks Competition, market and customers
People and culture
Regulatory and compliance
Links to foundations Trusted colleagues
Brilliant stores
Sustainable in everything we do
Awards and recognition 2018 Employee of choice (Best place to work)
2019 Top 20 (Happiest place to work) Retail week
2021 Glassdoor (one of the highest-scoring retailers)
Key stakeholders/ relationships affected Colleagues, colleagues, store communities, suppliers

We were one of the first 50 retailers to sign up to the British Retail Consortium (BRC) Diversity and Inclusion Charter in March 2021 that commits us, among many other things, to make our CEO accountable for diversity and ensure there is no bias in our recruitment process.

Our Head of Health and Safety, Risk and Insurance is a member of the Health & Safety Forum - a group of around 70 UK retailers, whose aim is to reduce the risk of harm to colleagues and customers in the retail environment. He also sits on the BRC's health and safety group, which helped shape the UK Government's guidance and policy documents for safe sore opening during the Covid-19 crisis.