We aim for high levels of recycling across our business, and our Reduce, Reuse, and Recycle policy supports our approach. All stores have cardboard balers and colour-coded bins to segregate waste for recycling. Training programmes and communication to increase colleague awareness and compliance are undertaken frequently.
Our Distribution Centres in Stoke recover and process our product packaging from our DC and store operations (cardboard and polypropylene) ready for recycling.
We have dry mixed recycling collections from our stores for paper, plastic bottles and cans which is then sorted and recycled offsite. We also recycle wooden pallets and metal fixtures.
All electrical waste is recycled through a WEEE compliant scheme. Any remaining waste that is not sorted for recycling within the business is sent offsite for further sortation and wherever possible we aim to generate energy from waste.
In the first instance we will aim to sell “less than perfect stock” to our customers who are looking for a bargain. We also work with over 100 charity partners nationwide to donate homewares items that cannot be sold to customers. This helps us support our communities and minimise our environmental impact.