Our sustainability performance at a glance
People
|
Focus |
Dunelm targets |
Progress 2019/20 |
|
United Nations Sustainable Development Goals UN SDGs: 3, 12 |
Grow active customer base by 2 million between FY19 and FY23 |
On track: 1.3% increase |
|
UN SDGs: 3, 12 |
Exceed previous year’s charitable funds raised by at least 10% |
Achieved: following discretionary Group contribution* |
|
UN SDGs: 3, 5, 8, 10 |
Improve colleague engagement score by end of FY20 |
Achieved: +9%pts YoY increase |
|
UN SDGs: 3 |
Reduce RIDDOR reportable accidents year-on-year |
Achieved: reduced by two |
|
Bribery, fraud and tax evasion UN SDG: 12 |
100% of internal training completed |
Not achieved: increased to 94%* but target not achieved |
Product
|
Focus |
Dunelm targets |
Progress 2019/20 |
|
Sustainable supply chains and products UN SDGs: 3, 5, 8, 10, 12, 13, 14, 15 |
All own brand cotton products to be from responsibly sourced cotton by 2025 |
On track |
|
All Dunelm and Pausa own brand products that contain palm oil to be 100% sustainably sourced by the end of FY20 |
Not achieved: improved to 90% but target not achieved* |
|
|
100% of all timber to be from legally harvested sources by FY20, and 50% of all timber used in Dunelm own brand products to be responsibly sourced by FY25 |
On track* |
|
|
30% of all plastic packaging of own brand products to be from recycled content by 2022 |
On track |
|
|
100% of Tier 1 factory base for own brand products with audit no more than two years old by FY20 |
Not achieved: improved to 99%* but target not achieved |
|
|
90% low or medium risk audits by FY21 |
On track |
* Performance impacted by Covid-19.
Environment
|
Energy use, greenhouse gas (GHG) emissions and waste management UN SDGs: 12, 13 |
Reduce LFL electricity consumption by 5% in FY20 |
Achieved: 12.8% decrease* |
|
Reduce car fleet emissions by 2% p.a. to FY25 |
On track |
|
|
Increase MPG by 2% p.a. for vehicles in our Dunelm home delivery fleet |
Achieved: 2.6% improvement |
|
|
Achieve 100% diversions from landfill for all operational waste with 80% to be recycled by FY21 |
On track |
Addressing global sustainability challenges
The 17 Sustainable Development Goals (‘SDGs’), created by the United Nations in 2015, are designed to improve health and education, reduce inequality, and spur economic growth – while tackling climate change and working to preserve our oceans and forests. Companies worldwide have a role to play in achieving these objectives. In the tables above and opposite we highlight how our sustainability work aligns with these recognised goals.
