A clear governance framework helps us to ensure that our sustainability targets, initiatives and approach to decision-making are embedded throughout the business and in all that we do.
Group Board
Receives formal updates on sustainability at least twice a year. Some matters are standing agenda items, e.g. H&S, cyber security, colleague metrics, and governance items.
Board Committees
Nomination Committee
The Nomination Committee sets specifications for new Board roles and has oversight of the Talent Committee to ensure necessary talent and skills are available to deliver our sustainability strategy.
Audit and Risk Committee
The Audit and Risk Committee formally reviews principal risks twice a year and ESG processes and reporting, to verify non-financial KPIs, annually. It receives updates on upcoming sustainability reporting requirements and Dunelm’s planned approach.
Remuneration Committee
The Remuneration Committee reviews and approves Executive Director and Executive Team remuneration, including climate-related targets in performance-related pay.
Executive Team
The Executive Team reviews sustainability metrics and initiatives quarterly at Performance Executive Team meetings. It also reviews our principal risks prior to the Group Board review.
Good & Circular Steering Group
Our CEO leads on the Group’s good and circular strategy and initiatives, and chairs the Good and Circular Steering Group. This was re-named (from Pathway to Zero Steering Group) and reconstituted in FY24 following completion of our FY23 materiality assessment, to reflect a wider remit across sustainability, community and customer initiatives.
Risk and Resilience Committee
The Risk and Resilience Committee is chaired by our CFO. It is responsible for reviewing our risk management framework and processes and monitors existing and emerging risks, including climate change and environment risk.
Talent Committee
The Talent Committee is chaired by our Stores and People Director and ensures that we have the correct capability in place to meet our sustainability ambitions.
Our Operational Committees are supported by working groups that are led by members of the Executive Team and other senior managers.
Protecting our business
Steering groups focused on higher-risk areas, such as health and safety, ethics and modern day slavery, food safety and data protection, bring together our subject matter experts with colleagues in operational roles. In addition, our Tech Board provides governance and oversight of all technology projects, including those relating to sustainability.
Key stakeholders and areas of focus
Customers
- Customer proposition
- Customer engagement and communication
- Take-back services
- Product safety
- Data protection
- Ethical sourcing
Colleagues
- Learning (learning and development, early careers programmes)
- Thriving (remuneration, wellbeing)
- Belonging (diversity and inclusion, engagement)
Communities
- Community engagement
- Local and national charity support and initiatives
- Local employment and volunteering opportunities
- Services to support local area
Suppliers
- Ethical auditing
- Supplier engagement and education
- 'More responsible' sourcing
- Better manufacturing
- Prompt payment terms
Planet
- Carbon reduction
- Stores and sites (including operational waste and packaging)
- Transport and distribution
- Product circularity
Shareholders
- Dividends and capital allocation
- Board engagement on ESG
- Culture