About Us
The joy of truly feeling at home
We are the UK’s #1 homewares retailer, with a growing presence in the furniture market.
DUNELM AT A GLANCE
Dedicated Customer Care Centre
1 currently operated by colleagues working from home, providing ‘on call’ service.
Stores
175 mainly out of town, with many offering made-to-measure blind, curtain, shutter and accessories fitting service, and cafes.
Colleagues
10,000+
Products
50,000+
Online transactions per year
12m+
Our products
With over 50,000 mainly exclusive products that offer great value, choice, style, quality across a range of price tiers, the Dunelm brand appeals to our wide customer base. We also stock specialist brands and labels and have our own UK factory for Made to Measure curtains and roman blinds. Increasingly, we are developing products to help our customers live more sustainably by introducing new materials and circular design, and broadening our sustainable ‘The Edited Life’ ranges.
Our stores
In our 175 stores we offer personal, friendly and helpful advice from our colleagues and keep our customers engaged through dedicated Facebook groups in each local store community. Our Pausa cafes sell a range of food and drinks in a friendly environment and we continue to improve our store layouts.
Our digital offer
We have invested in giving our customers a better online experience. We have expanded our product range for Click & Collect and shortened our order lead times. Our home delivery network service is faster and offers flexible, named day options.
Our Brands
Click Touch the logos below to discover more about our Brands.
