About Us
At Dunelm, we love homes and are just as obsessed by the products that go in them. We’re the UK’s No. 1 Homewares retailer offering our customers a wide range of products to enhance every room in their home. We focus on style, quality and value and are always working hard to make our customers’ lives a little easier.
We’re a multichannel retailer with 169 superstores, three high street stores and our website, Dunelm.com, featuring extended ranges and delivery convenience (Home Delivery and Reserve & Collect) via multi-device functionality and our own delivery fleet.
We are really proud of our business culture and we like to do things our own way. We’re committed to our suppliers and making Dunelm a great place to work for our colleagues.
Revenue
£m
£1,050.1m
(2017: £955.6m)
Profit before tax
£m
£93.1m
(2017: £92.4m)
Number of colleagues
9,000+
Number of stores
170+
Our Vision and Values
Our vision is to be the leading multichannel specialist. Famous for style, value, quality and ease of shopping.
Our purpose is to help everyone create a home they love.
Our Business Principles
Our vision and values are supported by our Business Principles.
What We Do
We’re the UK’s No. 1 Homewares retailer offering our customers great products to enhance every room in their home. We focus on style, quality and value and are always working hard to help our customers to create a home they love.
- 30,000 products in store
- Extended product ranges online
- Over three and a half million customers visit our stores and websites each week
- House Beautiful awards: Favourite Home Retailer and Favourite Online Retailer 2017
- Made to Measure curtains and blinds service including home fitting
- Home Delivery and Reserve & Collect service
Where We Operate
We’re a UK retailer with nationwide stores coverage including Northern Ireland. We also sell products online through our website, Dunelm.com.
- 169 superstores and 3 high street stores
- Support Centres in Leicester and London
- Two Distribution Centres in Stoke-on-Trent
- Contact Centre in Radcliffe, Manchester
- Made to Measure Manufacturing Centre in Leicester
- Four Dunelm Home Delivery Network sites (Barnsley, Northampton, Bristol and Dartford)
Our Locations
- Superstores as at 2 July 2017
- New superstores opened since 3 July 2017
- Leicester and London Support Centres
- Manufacturing
- Stoke I & II Distribution Centres
- Dunelm Home Delivery Network Sites
