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FAQs

About Dunelm

  • WHAT IS THE COMPANY’S REGISTERED OFFICE AND TELEPHONE NUMBER?

    Dunelm Group plc
    Watermead Business Park
    Syston
    Leicestershire
    LE7 1AD

    Telephone number: 0116 264 4400

    The registered number of the company is 4708277.

  • WHO IS ON THE COMPANY’S BOARD OF DIRECTORS?

    Details of the Board members are available on the Our Board of Directors page.

  • WHAT DOES DUNELM DO?

    Details of the company’s history and activities are available on the About Us page.

  • WHAT IS THE COMPANY’S STRATEGY FOR FURTHER GROWTH?

    Details of the company’s strategy are available on Our Vision and Strategy page.

  • WHEN DID DUNELM LIST?

    Dunelm shares started trading on 24 October 2006.

  • WHERE ARE DUNELM SHARES TRADED?

    Dunelm shares are traded on the main market of the London Stock Exchange.

  • WHAT IS THE STOCK/TICKER SYMBOL FOR DUNELM?

    Dunelm Group plc Ordinary Shares trade under the ticker symbol: DNLM.

  • WHO ARE THE COMPANY’S BROKERS?

    Information on the company's brokers is available on the Advisers page.

Shareholder Administration, Dividend and Shareholding

  • WHO ARE THE COMPANY’S REGISTRARS AND HOW DO I CONTACT THEM?

    Information on the company's brokers is available on the Advisers page.

  • HOW CAN I FIND OUT ABOUT MY SHAREHOLDING?

    You should contact either your broker or the company’s registrars, Equiniti Limited. You can access information regarding your shareholding by registering a portfolio at www.shareview.co.uk.

  • WHAT HAPPENS IF I LOSE MY SHARE CERTIFICATE?

    The Registrars keep a record of your name, address and the number of shares you own. If your certificates are lost, stolen or destroyed, the registrars can arrange for the issue of replacement certificates. Simply contact the Registrar as soon as you can, quoting your shareholder reference number (SRN) if possible. You will need to request a letter of indemnity. You will need to pay an administration fee and a countersignature fee (which will be dependent on the value of the lost share certificate) in order to receive a replacement certificate.

  • HOW DO I REGISTER THE DEATH OF A SHAREHOLDER?

    You should contact the registrars with details of any legal documentation.

  • I HAVE CHANGED MY ADDRESS – WHO DO I NOTIFY?

    You should contact the registrars and supply them with the following information:

    • Your name in full, as shown on your share certificates
    • Your previous address
    • Your new address
    • Your shareholder account number if you have one

    Please note that the Registrars are unable to accept changes of address notification by email.

  • HOW CAN I SEND SHAREHOLDERS COMMUNICATIONS ELECTRONICALLY?

    Equiniti Limited provide an online service at www.shareview.co.uk that enables shareholders to register electronic communication and receive shareholder mailings by email. Once you have registered with the share portfolio service you can then select your preferred option for company mailings: email or post. You can change your selection at any time by logging on to your Shareview portfolio. If you choose “email”, Equiniti Limited will pass your instruction on to any companies in your portfolio that offer shareholders an email option.

  • WHAT IS THE COMPANY’S DIVIDEND POLICY?

    Please view our latest Capital and Dividend Policy in our Policies and statements page

  • CAN I HAVE MY DIVIDENDS PAID AS EXTRA SHARES?

    The company does not currently operate a Dividend Reinvestment Plan.

  • HOW DO I BUY OR SELL SHARES IN DUNELM PLC?

    If you want to buy more shares or sell shares you already own, this must be done through a stockbroker. The London Stock Exchange provides a “Guide to Share investment Services” which gives a number for companies offering share dealing services. The web address for London Stock Exchange is www.londonstockexchange.com.

    Dunelm’s share price details can be found on the Share Information page.

Shareholder Meetings, Reports and Results

  • WHEN IS THE NEXT DUNELM ANNUAL GENERAL MEETING?

    Details of the next AGM will be available on the AGM page.

  • IF I AM UNABLE TO ATTEND THE AGM, CAN I APPOINT A PROXY?

    If you are unable to attend the AGM and your shares are registered in your own name, we will send you a proxy form. On the form you should indicate whether you want to vote for or against each of the resolutions due to be decided for the meeting and return the form to the registrars using the instructions provided.

    Alternatively, you may name someone else to go the meeting and vote for you as your proxy.

    If your shares are registered in the name of your nominee, the nominee will receive the proxy form and you will need to contact your nominee to state your intention of attending ahead of the AGM.

  • HOW DO I SEND MY PROXY INSTRUCTIONS ONLINE?

    You are not able to send proxy instructions online at present.

  • WHEN DOES DUNELM REPORT ITS FINANCIAL RESULTS?

    Details of our results can be found on the Financial Calendar page.

  • HOW CAN I OBTAIN A COPY OF THE ANNUAL REPORT?

    If you are a registered shareholder you will automatically receive a copy as part of the Annual Report mailing.

    If you are not a shareholder, please contact the Company Registrars, Equiniti Limited, at:

    Equiniti Limited
    Aspect House
    Spencer Road
    Lancing
    West Sussex
    BN99 6DA

    Tel : 0870 600 3970

  • WHEN IS DUNELM’S YEAR END?

    Dunelm’s year end is on the first Saturday on or after 30 June of each year.