Our Stakeholders
By understanding what our key stakeholders care about, and considering their perspectives, we believe that we can build more meaningful relationships and take fully informed decisions that create value for the long term.
The Board considers the following stakeholders to be key – we have direct contact and two-way interaction with them across the Dunelm Group.
Customers
2.8% 1
Growth in unique active customers shopping with us online and in store.
1Growth in unique active customers who have transacted at least once in the 12 months to June 2023. Management estimate using Barclays data.
Store communities
185
local community catchment areas served by our stores and sites.
Colleagues
11,000+ colleagues
colleagues, working in our stores and operations.
Suppliers
1,200+
Stock and non-stock suppliers.
Shareholders
1,900+
shareholders including the Adderley family
Other stakeholders
Other stakeholders with whom our Board and/or senior managers engage with regularly include professional advisors, banks, landlords, regulators, industry bodies and media, among others.