We are ambitious about being a socially responsible and progressive business. This means being a good place to work, committing to long-term supplier partnerships and ethical sourcing standards, reducing our global environmental footprint and making sustainable living more affordable for our customers.
Sustainability Review (extract from Annual Report) 2019/20
All policies referenced in this review can be found here.
We approach and report on sustainability across the business by: people, product and environment.
We believe that sustainability, like our governance and our shared values, is most effective when it is part of how we operate day-to-day, and not a separate function. Our overall sustainability strategy and targets are set by the Board and the Executive Board, and reflect the areas that our customers, colleagues, communities, suppliers, shareholders and the UK Government consider are most important, and where we can make the most impact. The actions that we need to take to deliver against our targets form part of our everyday activities – for example our product development and sourcing process takes into account the sustainability of raw materials, packaging, and the social welfare and environmental practices of the factories in which the goods are produced.